Ticket Bookings on this Website

Next to each performance within the 'programme of events' section of this site is a 'buy tickets online' button which will take you through to the tickets.com web site where you can select, in three easy steps, the day, time and number of tickets that you require for your chosen performance.

Booking Guide

The Box Office is currently open Monday to Saturday from 10 -5.30pm and one hour prior to the performance.  Please note that from August 22nd 2011 the new box office times will be as follows: Monday - Saturday 10am- 5.30pm. This includes access to the Graham Clarke Gallery also.

Booking

By post: to avoid telephone queues book by post. Send your cheque/postal order made payable to ‘Maidstone Borough Council’ (please put your name, address and telephone number on the back) together with a SAE to: The Box Office, Hazlitt Theatre, Earl Street, Maidstone ME14 1PL.

By phone: Call the Box Office on 01622 758611 to make your booking. There is a 24 hour answering service. To speed up your booking please have the details of the performance ready together with your credit card.

In person: at the Box Office.

Collection of  tickets for Outdoor Events: Tickets for outdoor events can be collected from the Hazlitt Box Office up to and including the day before the event. On the day of the event tickets can be collected from the venue from 1 hour before the performance unless stated otherwise.

Payment

Payment can be made by all major credit and debit cards. Cheques or Postal Orders must be made payable to Maidstone Borough Council.
As from the 1st August 2012 all payments made using either card or cheque are subject to a £2.00 transaction fee.
If you would like your tickets posted please note that there is an additional charge of £1.00.

Reservations

Tickets can be reserved and held for 7 days or up to 30 minutes before performance, whichever is sooner. Tickets not claimed as stated will automatically be made available for sale.

Resale of Tickets

It is not our policy to offer refunds but tickets can be accepted for resale, although this cannot be guaranteed.

Concessions

Concessions are normally available for senior citizens, young people under 16, students, benefit claimants, and registered people with disabilities and parties. Only one concession can apply and proof of eligibility may be requested. The management reserves the right to introduce further discounts and concessions prior to a performance which do not apply to tickets already purchased.

Latecomers

Latecomers will not be admitted until a suitable break in the performance. This is at the discretion of the management and may mean the interval. The management also reserve the right to refuse admission and request any patron to leave.